A common goal of high performing, service focused support staff is to please the customer. This is a wonderful culture to foster but in a project environment, this desire to change course at a moments notice in response to the whim of a sponsor or customer executive can cause a project to oscillate and stagnate. UniPhi allows these high performing staff to quickly log the change, highlighting the costs and benefits of approving it. This is then formally responded to by the stakeholders impacted and either rejected or logically incorporated into the design of the project with resulting cost and time implications noted by all.

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